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FSCB-Customer Care Agent Farmington MO

Posted: 01/14/2021

First State Community Bank in Farmington is seeking a quick learning, positive and energetic individual for a Customer Care Agent. As a Customer Care Agent, you are responsible for ensuring that all internal and external Service Level Agreements are met at all times and that the standard of service provided to our clients is of the highest quality

Responsibilities

  • Efficiently and accurately transfer incoming calls
  • Maintain a high level of customer service
  • Developing customer relationships
  • Drive for FSCB results
  • Promote high integrity of FSCB
 

 

Qualifications 

  • High School Diploma or Equivalent
  • Some College is preferred
  • Previous Call Center experience
  • Willingness to strive for exceptional efficiency and accuracy
  • Exceptional customer service skills 
  • Ability to interact and contribute in a team environment

 

Additional Information

Being a First Stater . . .
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you’re passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.

Do you have what it takes to be a First Stater?   Make a Difference  - Apply Now

First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.